Make sure the lighting is good. In other words, make sure the camera can see the image clearly.
Make sure that the lighting isn’t too dark, that there’s no glare, that you’re not too far away or too close.
(frame it so you can see the image inside your device)
If you’re still having problems, restart your app.
If you’re still having problems, try restarting your device.
MAKE SURE YOU HAVE A GOOD INTERNET CONNECTION.
email us any questions / comments at email@example.com